Synctrack Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.
Synctrack Order Tracking from Omega is your key to cost-effective post-purchase excellence. Synctrack accurately tracks orders (especially China couriers like Yanwen, Yunexpress), and manages multiple orders in one spot. Elevate your brand with a custom order tracking page and delivery estimated delivery date/ETA. Keep customers engaged with email & SMS updates, and boost sales through strategic marketing assets.
- Order tracking page with brand asset for consistent & professional feel.
- Track orders in real time to keep your customers informed.
- Estimated delivery dates (EDD), ETA to improve customer satisfaction
- Filter unwanted keywords on order tracking page
- Automate courier matching for seamless tracking experiences
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Zapier
- Twilio
- Avada
- Pagefly
- USPS, UPS, DHL, YunExpress,...
Categories
Notifications
Labels and packaging
Pricing
Free
Free
- 20 orders
- 2880+ couriers (DHL, USPS, UPS, 4PX...)
- Branded tracking page
- Email notifications by shipment status
- Google translation
- Live chat support 24/7
Launch
$9 / month
or $90/year and save 17%
From $0.026/order/Month or $0.002/order/Year
- 200 orders/month included
- All features in Starter, plus
- SMS notifications ($1 FREE bonus)
- Product upsell
- Order tracking analytics dashboard
- Custom shipment status
- CSV export
- Live chat support 24/7
3-day free trial
Scale
$49 / month
or $490/year and save 17%
From $0.022/order/Month or $0.019/order/Year
- 2000 orders/month included
- All features in Basic, plus
- SMS notifications ($2 FREE bonus)
- Estimated delivery date
- Hide/replace shipping location and words
- Courier mapping
- Custom carrier integration
- Live chat support 24/7
3-day free trial
Pro
$99 / month
or $990/year and save 17%
From $0.011/order/Month or $0.009/order/Year
- 5000 orders/month included
- All features in Professional, plus
- SMS notifications ($3 FREE bonus)
- Custom tracking domain
- Custom analytics
- Dedicated onboarding
- VIP Live chat support 24/7
- Priority feature requests
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (64)
5+ Stars!! Brilliant support!! I am so happy that I added this tracking app...PayPal are now taking me seriously and this is a game changer for my business. Paypal have now released the funds they had on hold. Thank you for this amazing and easy to install app.
Wow, thank you so much for the glowing review! 😊 We're thrilled to hear that the Synctrack Order Tracking app has made such a positive impact on your business! 🚀 It's ...
Tracking works fine, but the app is missing a pretty basic feature. It doesn't transmit the delivery status to Shopify, which makes no sense since the app already has that info. I reached out to support, and they said, "it's not part of our app's scope" and refused to implement it. That's disappointing since this is a standard feature for any tracking app.
Hi there,
Thank you for taking the time to share your feedback. We’re sorry to hear that our app didn’t meet your expectations and understand how important it is for you to ...
Exceptional Customer Support – Highly Recommend!
I recently installed the Synctrack Order Tracking app, and I am thoroughly impressed.
The app itself is incredibly useful, but what really stood out to me was the customer support. I had the pleasure of working with an agent named Tracy, who was not only knowledgeable but also extremely patient and helpful throughout the entire setup process.
...
Thank you for your amazing review! 🌟 We're thrilled to hear that the Synctrack Order Tracking app has impressed you, and we're especially pleased that Tracy provided ...
Customer Support was phenomenal! Got me sorted out super quickly with tracking page and PayPal policy compliance. Tracy was very helpful!
We're thrilled to hear that our customer support was phenomenal and that Tracy could assist you so effectively with the tracking page and PayPal policy compliance! 😊 Your ...
Great customer service! Joy is a always there to help and the app itself works flawlessly.
Thank you for the kind words! 😊 We're thrilled to hear that you're enjoying the Synctrack Order Tracking app and that Joy has been consistently helpful. We're here to ensure ...
Support
App support provided by Trakow.
Resources
Launched
March 2, 2021 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Inventory, products, or collections
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Edit orders
Order fulfillments or all order details for the last 60 days
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Edit your Online Store
Theme or Online Store page content on a path controlled by the app
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View other data
Locations or Payment Terms
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