State of Reviews & UGC in 2021

At first glance, it may seem like customer reviews are on the “nice to have” list when marketing your eCommerce business. After all, there are so many different marketing tactics competing for your attention, you may not think asking people to leave a review is really worth your time. But the intel in this report […]

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          As the eCommerce environment becomes more sophisticated, customers are using more channels to interact with your brand. Imagine that someone clicks on a Facebook ad to purchase a sale item on your website. They check on their order by calling your support line, leave a review by clicking a link in an email, follow your brand on social media, and join your customer loyalty program via a landing page back on your website. 

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          As a top-rated Reviews & Ratings platform, it’s only fitting that we share what our customers think of our product. After all, we practice what we preach, and we believe that customer reviews are the ultimate marketing tool. But since we don’t want to toot our own horn or brag, we’ll let our customers speak […]

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